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Krystal
ISPA Awards 3x Winner

Award-winning ethical web hosting

Ultra-fast, 100% green web hosting with the best support team in the industry.

4.8 out of 5 based on 1,748 reviews

  • Amethyst

    £7 /month

    Perfect for personal and hobby sites without breaking the bank.

    Buy Amethyst

    Standard performance

    • 1 site hosted

    • 10GB NVMe storage

    • Unlimited mailboxes

    • Unlimited bandwidth

    • Daily backups

    • Free SSL certificates

    • Standard phone support

  • Ruby

    £11 /month

    Suitable for freelancers and professionals with larger resources.

    Buy Ruby

    Enhanced performance

    • 5 sites hosted

    • 25GB NVMe storage

    • Unlimited mailboxes

    • Unlimited bandwidth

    • Daily backups

    • Free SSL certificates

    • Free domain

    • Standard phone support

  • Emerald

    £19 /month

    The perfect starting point for small businesses and startups.

    Buy Emerald

    High performance

    • Unlimited sites hosted

    • Unlimited NVMe storage

    • Unlimited mailboxes

    • Unlimited bandwidth

    • Free SSL certificates

    • Free domain

    • Standard phone support

    Premium features

    • 4-hourly backups

    • PCI DSS scan compliant

    • Super low contention

    • Resource boost

  • Sapphire

    £37 /month

    Ideal for more complex websites with higher resource needs.

    Buy Sapphire

    Very High performance

    • Unlimited sites hosted

    • Unlimited NVMe storage

    • Unlimited mailboxes

    • Unlimited bandwidth

    • Free SSL certificates

    • Free domain

    Premium features

    • Emergency phone support

    • 4-hourly backups

    • PCI DSS scan compliant

    • Super low contention

    • Resource boost

  • Diamond

    £67 /month

    Excellent for demanding and popular websites that have a lot traffic.

    Buy Diamond

    Ultra performance

    • Unlimited sites hosted

    • Unlimited NVMe storage

    • Unlimited mailboxes

    • Unlimited bandwidth

    • Free SSL certificates

    • Free domain

    Premium features

    • Emergency phone support

    • 4-hourly backups

    • PCI DSS scan compliant

    • Super low contention

    • Resource boost

  • Tanzanite

    £97 /month

    The best choice for mission-critical websites with ultra-high traffic.

    Buy Tanzanite

    Extreme performance

    • Unlimited sites hosted

    • Unlimited NVMe storage

    • Unlimited mailboxes

    • Unlimited bandwidth

    • Free SSL certificates

    • Free domain

    Premium features

    • Emergency phone support

    • 4-hourly backups

    • PCI-DSS scan compliant

    • Super low contention

    • Resource boost

Conscious without compromise

Premium hosting crafted for your needs

We’ve spared no expense to create the best web hosting for you and the planet.

Hosting designed for you

Premium features as standard

Powerful cPanel control. Free SSL certificate. One-click installation of over 380 applications, including WordPress, Drupal, and OpenCart. Simple drag-and-drop website builder, plus unlimited bandwidth, email addresses, and databases.

A support team like no other

UK-based cloud hosting specialists

Our support staff are dedicated, passionate technologists who take pride in solving problems and keeping your business online. You can reach them quickly and easily through tickets, live chat or phone.

Seamless migration

An easy move to Krystal

Enjoy a smooth transition from your previous hosting company, whether they’re using cPanel, Plesk or their own system. We’ll work closely with you to make sure that your websites move with a minimum of disruption

State-of-the-art servers

Enterprise-grade servers for ultimate performance

All our web hosting is powered by our own proprietary enterprise-grade Dell cloud servers with dual CPUs, LiteSpeed caching and Samsung battery-backed SSDs. You won’t find better.

Safe and secure web hosting

Regular scanning, protection, and backups

When it comes to security, we spare no expense. We regularly run virus and malware scans, patch and update our servers and protect them with both firewalls and CloudLinux. We also provide 2.0 Tbps of DDoS protection as standard.

60-day money-back guarantee

No-quibble refunds

We’re confident you’ll love Krystal, but if you’re not entirely satisfied just let us know within 60 days. If we can’t make you happy we’ll refund you in full (minus domain costs, but you can transfer them away).

Ready to make the switch?

Find out about our Switch Credits and make the move today.

Choose the plan for you

They all include award-winning UK support, flexibility to upgrade or downgrade, and our 60-day, no-quibble money-back guarantee.

Pagination

Amethyst

Ruby

Emerald

Details

£7 /month

Perfect for personal and hobby sites without breaking the bank.

Buy now

£11 /month

Suitable for freelancers and professionals with larger resources.

Buy now

£19 /month

The perfect starting point for small businesses and startups.

Buy now
Overview
Websites15Unlimited
Premium NVMe storage10GB25GBUnlimited
BandwidthUnlimitedUnlimitedUnlimited
MailboxesUnlimitedUnlimitedUnlimited
MySQL/MariaDB databasesUnlimitedUnlimitedUnlimited
SubdomainsUnlimitedUnlimitedUnlimited
Snapshot backupsDailyDaily4-hourly
Free 256-bit SSL certificatesUnlimitedUnlimitedUnlimited
PCI-DSS compliantNot included in AmethystNot included in RubyIncluded in Emerald
ISO 27001 accreditedNot included in AmethystNot included in RubyIncluded in Emerald
Free domain (for life of plan)Not included in AmethystIncluded in RubyIncluded in Emerald
Free 1-click installsIncluded in AmethystIncluded in RubyIncluded in Emerald
Uptime guarantee99.99%99.99%99.99%
Technology
RAM2GB4GB6GB
CPU cores123
Processes255075
Super low contentionNot included in AmethystNot included in RubyIncluded in Emerald
Resource boostNot included in AmethystNot included in RubyIncluded in Emerald
Support
Ticket supportIncluded in AmethystIncluded in RubyIncluded in Emerald
Live chat supportIncluded in AmethystIncluded in RubyIncluded in Emerald
Email supportIncluded in AmethystIncluded in RubyIncluded in Emerald
Phone supportWeekdays 9:00-20:00Weekdays 9:00-20:00Weekdays 9:00-20:00
24/7 emergency phone supportNot included in AmethystNot included in RubyNot included in Emerald
Access
FTP/SFTPIncluded in AmethystIncluded in RubyIncluded in Emerald
SSHNot included in AmethystIncluded in RubyIncluded in Emerald
WebDAVIncluded in AmethystIncluded in RubyIncluded in Emerald
Online file managerIncluded in AmethystIncluded in RubyIncluded in Emerald
Email
POP & IMAPIncluded in AmethystIncluded in RubyIncluded in Emerald
SMTPIncluded in AmethystIncluded in RubyIncluded in Emerald
Forwarder emailsIncluded in AmethystIncluded in RubyIncluded in Emerald
Catch-all emailsIncluded in AmethystIncluded in RubyIncluded in Emerald
Auto-responder emailsIncluded in AmethystIncluded in RubyIncluded in Emerald
Email aliasesIncluded in AmethystIncluded in RubyIncluded in Emerald
Mailing listsIncluded in AmethystIncluded in RubyIncluded in Emerald
Email/hour sending limit5001,0005,000
Software
phpMyAdminIncluded in AmethystIncluded in RubyIncluded in Emerald
Remote MySQL accessIncluded in AmethystIncluded in RubyIncluded in Emerald
cPanelIncluded in AmethystIncluded in RubyIncluded in Emerald
PHPIncluded in AmethystIncluded in RubyIncluded in Emerald
GitIncluded in AmethystIncluded in RubyIncluded in Emerald
RubyIncluded in AmethystIncluded in RubyIncluded in Emerald
PerlIncluded in AmethystIncluded in RubyIncluded in Emerald
PythonIncluded in AmethystIncluded in RubyIncluded in Emerald
Security
FirewallIncluded in AmethystIncluded in RubyIncluded in Emerald
Real-time scanningIncluded in AmethystIncluded in RubyIncluded in Emerald
Two-factor authenticationIncluded in AmethystIncluded in RubyIncluded in Emerald
100 Gbps connectivityIncluded in AmethystIncluded in RubyIncluded in Emerald
2,000 Gbps DDoS protectionIncluded in AmethystIncluded in RubyIncluded in Emerald
Pagination

Amethyst

Ruby

Emerald

Details

£7 /month

Perfect for personal and hobby sites without breaking the bank.

Buy now

£11 /month

Suitable for freelancers and professionals with larger resources.

Buy now

£19 /month

The perfect starting point for small businesses and startups.

Buy now

Not sure which plan is right for you?

We’re happy to help you find the perfect hosting plan. Get in touch for honest advice without sales tactics or upsells.

020 8050 1337

Metrics

  • 35,866

    Active customers

    Enjoying our award-winning service.

    Customer stories
  • 260,380

    Websites hosted

    With ultra-fast performance and 100% uptime.

    View our plans
  • 95,482

    Domains managed

    Search for a domain or transfer yours to Krystal.

    Register a domain
  • 100%

    Renewably powered

    Since 2017 from sources like sun, wind, and sea, with no corners cut.

    Protecting the planet

Last updated: 12 Jul 2024 @ 08:07

Optimised for WordPress & more

Our hosting platform has been optimised to provide outstanding performance for over 200 applications, delivering speeds of up to 16 times faster than the average web host. Relax and know that your clients can install the applications they need and still get amazing results.

100% green web hosting

Yes, we obsess over our tech. But we also protect our planet.

Green energy

We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

Green data centres

All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

Green purpose

We work with key partners including Ecologi, veritree and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

Green leadership

We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.

Join 35,866 happy clients running on our premium, planet-first B Corp web hosting

  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidston
  • Iceland
  • Independent
  • Daikin

Join today for premium hosting that’s fair to you and the planet.

Have questions or want to talk hosting? Start a live chat or call our friendly, expert team on 020 8050 1337.

Get started

Our clients say we're Excellent

4.8 out of 5 based on 1,748 reviews

View all reviews

  • The best UK shared hosting provider

    I’ve tried a number of different hosting companies over the years, and Krystal are by far the best UK shared hosting provider I’ve found.

    Dean Perry

    2023-06-03

    Read review
  • Krystal just do everything well

    Very well. Outstandingly well. Whether it be hosting, tech support, or domain-related, they are responsive and extremely competent. I have no intention of moving any of my domains or sites anywhere else.

    Allister Duncan

    2023-04-27

    Read review
  • The gold standard in UK web hosting

    Over the past 5 years, their service has been nothing short of stellar. What really stands out, besides their unwavering tech support, is their commitment to being at the forefront of technology while holding strong to their eco principles.

    Dan T

    2023-07-24

    Read review
  • Well worth the money!

    I’ve been with Krystal since 2015, and have always been very impressed by the quality of their technical support. I’ve just had a problem with my email system, which they tracked down in a few hours, and at no extra charge, to an obscure fault in my Thunderbird email software.

    Kevin King

    2023-08-30

    Read review
  • By far the best hosting service provider

    Krystal is the best hosting service provider I have come across. My website is always up and running smoothly, and I have received nothing but positive feedback about the speed and performance of my website, which I attribute to Krystal’s top-of-the-line hosting services.

    Patrick O’Neill

    2023-06-09

    Read review

Web hosting FAQs

The most-asked questions about our web hosting services and billing. Can’t find the answer? Check our Knowledge Base or drop us a line on .

Exceptional support

Our award-winning support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.

1,305

Tickets

(last 7 days)

  • 7 hours average resolution time
  • 63% solved in first response

189

Calls

(last 7 days)

  • 5 minutes average call duration time
  • < 30 seconds hold time target

409

Live Chats

(last 7 days)

  • 3 minutes average wait time
  • 46 minutes average resolution time

Last updated: Today at 08:07

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