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Krystal

Sell your hosting company

Deciding to sell your company is a big decision. But with Krystal, you'll know that you're providing a great home for your customers while also receiving fair remuneration for all your hard work. Trust us, you're in safe hands.

What are we looking for in a hosting company?

We'll consider purchasing the client base of any UK-based shared hosting company. We don't purchase the physical assets, but we do migrate all your clients on to our own equipment, based in our eco-friendly London data centre. We're experts at migrating sites, and we'll give you a smooth and painless migration with a minimal disruption of service for your customers.

Your company must meet all of the following:

  • Company is based in the UK
  • At least 95% of the client base are UK residents
  • Company established for at least two years
  • Company shows at least stable turnover, if not growing
  • Customer uses cPanel and WHM
  • Customer uses WHMCS billing system

We prefer companies that have the following:

  • Over 500 cPanel hosting accounts
  • Up-to-date WHMCS software
  • Nominet TAG holder for .uk domains
  • Using eNom or Netistrar for generic TLDs
  • A majority of domains use your nameservers
  • Your supplier contracts are on a monthly basis or near renewal

Bonus requirements

You can increase the valuation of your company if it matches any of the following:

  • A majority of your users are on monthly billing
  • RIPE IP address space

While you may not meet all of the above requirements, we do welcome all potential acquisitions to contact us for advice. We're more than happy to work with control panels such as DirectAdmin and Plesk, as well as alternative billing systems such as Blesta.

Want to talk to us?

Start a live chat or call our team on 020 8050 1337.

Contact us today

What can you expect?

1

Contact us

Get in touch with us on live chat or cal us on 020 8050 1337, and we'll start the process with you.

2

Sign our non-disclosure agreement

If you meet the minimum requirements, we'll send you a digitally-signable NDA so we can talk with you about the specifics.

3

Valuation

We'll look at the state of your company and get to know a little more about you, your clients, and your ethos. If it's a fit, we'll negotiate a price that works for both parties.

4

Exchange contracts

Together, we'll agree on a sale date and schedule of events. We'll line up the resources required for a smooth transition and plan the handover.

5

Migration

We'll work with you to notify your clients and provide a timeline, including where our support resources are as well as our contact details. Most of the time, we're able to migrate clients over without any downtime, out of peak hours.

6

Welcome to Krystal

Wondering what your clients will see? Have a look at our Welcome Page Example that your clients will gain access to when we acquire your company. Because of the work we do beforehand, feedback from every acquisition we've done has been very positive.

Renumeration for your business

We're able to acquire companies up to £5,000,000.

We'll offer six-to-twelve months of revenue generated from shared, business, and reseller hosting accounts. Domain revenue isn't counted, as we charge just above cost for our domains. We're also open to providing bonuses for hitting performance and retention targets on the anniversary of your sale.

We're looking to take on board happy clients who respect quality, and keep them happy while protecting your legacy. If we're the right fit, we can build lasting relationships.

100% green web hosting

Yes, we obsess over our tech. But we also protect our planet.

Green energy

We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

Green data centres

All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

Green purpose

We work with key partners including Ecologi, veritree and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

Green leadership

We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.

Our Acquisition Stories

See how we succesfully acquired these great companies.

EveryCity

Acquired:2021
Accounts:N/A
Monthly Turnover:£160,000
Offer:£1,000,000+

aTech

Acquired:2020
Software development specialists bringing:
Offer:£1,000,000+

The Design Mechanics

Acquired:2018
Accounts:300
Monthly Turnover:TBC
Offer:Based on Turnover

Blue Earth

Acquired:2019
Accounts:559
Monthly Turnover:£3,000
Offer:£25,000

Squirrel

Acquired:2018
Accounts:921
Monthly Turnover:£5,000
Offer:£29,000 + bonus

Smart Hosting

Acquired:2017
Accounts:8,388
Monthly Turnover:£100,000
Offer:£1,500,000

Ariotek

Acquired:2017
Accounts:849
Monthly Turnover:£5,000
Offer:£50,000

Blackfoot

Acquired:2015
Accounts:2,642
Monthly Turnover:£18,000
Offer:£180,000 + bonus

Tidy

Acquired:2014
Accounts:450
Monthly Turnover:£3,500
Offer:£35,000 + bonus

PurpleCloud

Acquired:2011
Accounts:1,100
Monthly Turnover:£4,000
Offer:£24,000 + bonus

ZipHost

Acquired:2011
Accounts:80
Monthly Turnover:£500
Offer:£5,000

ScotReg

Acquired:2005
Accounts:290
Monthly Turnover:£1,000
Offer:£10,000

Our clients say we're Excellent

4.9 out of 5 based on 1,735 reviews

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  • 10/10 every time

    Yet again Krystal came to our rescue in helping to resolve a technical problem way beyond our understanding. Tristan took as much time as was necessary to resolve the issue. 10/10 every time, no matter how big or small the problem is.

    Sy Whitehall

    2023-04-14

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  • Even the more technical of us need help!

    Despite having a background in tech, setting up websites still isn’t second nature to me. This is where Krystal and their great support team come in. I didn’t need to pull out my hair, because the chat feature came up, and a super-helpful real human helped me immediately and without stress.

    Natalie Haigh

    2023-01-09

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  • Unusually good!

    I just realised that I’ve been with Krystal for the last 5 years! That’s pretty unusual indeed for me. On reflection, I’ve run through similar companies every 1-3 years over the last 25 years. What's kept me with Krystal is the following: good performance in what they do, good update information, everything is transparent, they treat me as a person, and they'll go the extra mile.

    Captain Walker

    2023-08-29

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  • Fast and reliable

    It’s so easy to turn to a review site when you have a bad experience with a company. Thankfully, my experience with Krystal has been the opposite. Been a customer for four years, never had a problem. This week, I needed support. They answered promptly and did everything I need to get my site working again quickly.

    Robert J. King

    2023-08-09

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  • Great service

    Krystal are easily the best hosting service I have ever used. Great service, and an amazing turnaround time on queries and tickets. Real people who are helpful, friendly, and UK-based.

    Bazil Nesbitt

    2023-06-22

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Exceptional support

Our award-winning support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.

1,358

Tickets

(last 7 days)

  • 7 hours average resolution time
  • 63% solved in first response

214

Calls

(last 7 days)

  • 5 minutes average call duration time
  • < 30 seconds hold time target

1,315

Live Chats

(last 7 days)

  • 9 minutes average wait time
  • 45 minutes average resolution time

Last updated: Today at 09:08

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