What are we looking for in a hosting company?
We'll consider purchasing the client base of any UK-based shared hosting company. We don't purchase the physical assets, but we do migrate all your clients on to our own equipment, based in our eco-friendly London data centre. We're experts at migrating sites, and we'll give you a smooth and painless migration with a minimal disruption of service for your customers.
Your company must meet all of the following:
- Company is based in the UK
- At least 95% of the client base are UK residents
- Company established for at least two years
- Company shows at least stable turnover, if not growing
- Customer uses cPanel and WHM
- Customer uses WHMCS billing system
We prefer companies that have the following:
- Over 500 cPanel hosting accounts
- Up-to-date WHMCS software
- Nominet TAG holder for .uk domains
- Using eNom or Netistrar for generic TLDs
- A majority of domains use your nameservers
- Your supplier contracts are on a monthly basis or near renewal
You can increase the valuation of your company if it matches any of the following:
- A majority of your users are on monthly billing
- RIPE IP address space
While you may not meet all of the above requirements, we do welcome all potential acquisitions to contact us for advice. We're more than happy to work with control panels such as DirectAdmin and Plesk, as well as alternative billing systems such as Blesta.
What can you expect?
Get in touch with us on live chat or cal us on 020 8050 1337, and we'll start the process with you.
Sign our non-disclosure agreement
If you meet the minimum requirements, we'll send you a digitally-signable NDA so we can talk with you about the specifics.
We'll look at the state of your company and get to know a little more about you, your clients, and your ethos. If it's a fit, we'll negotiate a price that works for both parties.
Together, we'll agree on a sale date and schedule of events. We'll line up the resources required for a smooth transition and plan the handover.
We'll work with you to notify your clients and provide a timeline, including where our support resources are as well as our contact details. Most of the time, we're able to migrate clients over without any downtime, out of peak hours.
Welcome to Krystal
Wondering what your clients will see? Have a look at our Welcome Page Example that your clients will gain access to when we acquire your company. Because of the work we do beforehand, feedback from every acquisition we've done has been very positive.
Renumeration for your business
We're able to acquire companies up to £5,000,000.
We'll offer six-to-twelve months of revenue generated from shared, business, and reseller hosting accounts. Domain revenue isn't counted, as we charge just above cost for our domains. We're also open to providing bonuses for hitting performance and retention targets on the anniversary of your sale.
We're looking to take on board happy clients who respect quality, and keep them happy while protecting your legacy. If we're the right fit, we can build lasting relationships.
We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.
Green data centres
All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.
We work with key partners including Ecologi, veritree and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.
We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.
Our Acquisition Stories
See how we succesfully acquired these great companies.
The Design Mechanics
10/10 every time
Yet again Krystal came to our rescue in helping to resolve a technical problem way beyond our understanding. Tristan took as much time as was necessary to resolve the issue. 10/10 every time, no matter how big or small the problem is.Read review
Even the more technical of us need help!
Despite having a background in tech, setting up websites still isn’t second nature to me. This is where Krystal and their great support team come in. I didn’t need to pull out my hair, because the chat feature came up, and a super-helpful real human helped me immediately and without stress.Read review
I just realised that I’ve been with Krystal for the last 5 years! That’s pretty unusual indeed for me. On reflection, I’ve run through similar companies every 1-3 years over the last 25 years. What's kept me with Krystal is the following: good performance in what they do, good update information, everything is transparent, they treat me as a person, and they'll go the extra mile.Read review
Fast and reliable
It’s so easy to turn to a review site when you have a bad experience with a company. Thankfully, my experience with Krystal has been the opposite. Been a customer for four years, never had a problem. This week, I needed support. They answered promptly and did everything I need to get my site working again quickly.Read review
Robert J. King
Krystal are easily the best hosting service I have ever used. Great service, and an amazing turnaround time on queries and tickets. Real people who are helpful, friendly, and UK-based.Read review
(last 7 days)
- 7 hours average resolution time
- 63% solved in first response
(last 7 days)
- 5 minutes average call duration time
- < 30 seconds hold time target
(last 7 days)
- 9 minutes average wait time
- 45 minutes average resolution time
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