Efficient and sustainable
Hosting designed for your business
Built for e-commerce
Designed for demanding websites
Enjoy full PCI compliance and free SSL certificates through Let's Encrypt. Get unlimited bandwidth, email addresses, parked domains, subdomains and databases as standard. Install over 300 applications for free, including Magento.
Unlimited UK-based support
Talented cloud hosting specialists
Speak to passionate UK-based technologists who take pride in solving problems and keeping your business online. Reach them through tickets, live chats or phone calls. Get 24/7 emergency phone support on our larger business hosting packages.
Seamless migrations
A comfortable upgrade for your business
Keeping your site active is imperative to your business. We know this, so work closely with you to ensure a smooth transition. Your website will upgrade to our premium 100% green business hosting with minimum downtime or disruption.
State-of-the-art servers
Enterprise grade for ultimate performance
All our business hosting is powered by our own enterprise-grade Dell cloud servers with dual CPUs, LiteSpeed caching and Samsung battery-backed SSDs. You won't find better.
Safe and secure web hosting
Regular scanning and protection enabled
When it comes to security, we spare no expense. We regularly run virus and malware scans, patch and update our servers and protect them with both firewalls and CloudLinux. We also provide 2.0 Tbps of DDoS protection as standard.
60-day money-back guarantee
No-quibble refunds
We're confident you'll love Krystal, but if you're not entirely satisfied just let us know within 60 days. If we can't make you happy we'll refund you in full (minus domain costs, but you can transfer them away).
Bad hosting slowing you down?
Choose the hosting plan for you
They all include award-winning UK support, flexibility to upgrade or downgrade, and our 60-day, no-quibble money-back guarantee.
Amethyst
Ruby
Emerald
£7 /month
Perfect for personal and hobby sites without breaking the bank.
£11 /month
Suitable for freelancers and professionals with larger resources.
£19 /month
The perfect starting point for small businesses and startups.
| Overview | |||
|---|---|---|---|
| Websites | 1 | 5 | Unlimited |
| Premium NVMe storage | 10GB | 25GB | Unlimited |
| Inode limit | Unlimited | Unlimited | 2,500,000 |
| Bandwidth | Unlimited | Unlimited | Unlimited |
| Mailboxes | Unlimited | Unlimited | Unlimited |
| MySQL/MariaDB databases | Unlimited | Unlimited | Unlimited |
| Subdomains | Unlimited | Unlimited | Unlimited |
| Snapshot backups | Daily | Daily | 4-hourly |
| Free 256-bit SSL certificates | Unlimited | Unlimited | Unlimited |
| PCI-DSS compliant | Not included in Amethyst | Not included in Ruby | Included in Emerald |
| ISO 27001 accredited | Not included in Amethyst | Not included in Ruby | Included in Emerald |
| Free domain (for life of plan) | Not included in Amethyst | Included in Ruby | Included in Emerald |
| Free 1-click installs | Included in Amethyst | Included in Ruby | Included in Emerald |
| Uptime guarantee | 99.99% | 99.99% | 99.99% |
| Technology | |||
| RAM | 2GB | 4GB | 6GB |
| CPU cores | 1 | 2 | 3 |
| Processes | 25 | 50 | 75 |
| Super low contention | Not included in Amethyst | Not included in Ruby | Included in Emerald |
| Resource boost | Not included in Amethyst | Not included in Ruby | Included in Emerald |
| Support | |||
| Ticket support | Included in Amethyst | Included in Ruby | Included in Emerald |
| Live chat support | Included in Amethyst | Included in Ruby | Included in Emerald |
| Email support | Included in Amethyst | Included in Ruby | Included in Emerald |
| Phone support | Weekdays 9:00-20:00 | Weekdays 9:00-20:00 | Weekdays 9:00-20:00 |
| 24/7 emergency phone support | Not included in Amethyst | Not included in Ruby | Not included in Emerald |
| Access | |||
| FTP/SFTP | Included in Amethyst | Included in Ruby | Included in Emerald |
| SSH | Included in Amethyst | Included in Ruby | Included in Emerald |
| WebDAV | Included in Amethyst | Included in Ruby | Included in Emerald |
| Online file manager | Included in Amethyst | Included in Ruby | Included in Emerald |
| POP & IMAP | Included in Amethyst | Included in Ruby | Included in Emerald |
| SMTP | Included in Amethyst | Included in Ruby | Included in Emerald |
| Forwarder emails | Included in Amethyst | Included in Ruby | Included in Emerald |
| Catch-all emails | Included in Amethyst | Included in Ruby | Included in Emerald |
| Auto-responder emails | Included in Amethyst | Included in Ruby | Included in Emerald |
| Email aliases | Included in Amethyst | Included in Ruby | Included in Emerald |
| Mailing lists | Included in Amethyst | Included in Ruby | Included in Emerald |
| Email/hour sending limit | 500 | 1,000 | 5,000 |
| Software | |||
| phpMyAdmin | Included in Amethyst | Included in Ruby | Included in Emerald |
| Remote MySQL access | Included in Amethyst | Included in Ruby | Included in Emerald |
| cPanel | Included in Amethyst | Included in Ruby | Included in Emerald |
| PHP | Included in Amethyst | Included in Ruby | Included in Emerald |
| Git | Included in Amethyst | Included in Ruby | Included in Emerald |
| Ruby | Included in Amethyst | Included in Ruby | Included in Emerald |
| Perl | Included in Amethyst | Included in Ruby | Included in Emerald |
| Python | Included in Amethyst | Included in Ruby | Included in Emerald |
| Security | |||
| Firewall | Included in Amethyst | Included in Ruby | Included in Emerald |
| Real-time scanning | Included in Amethyst | Included in Ruby | Included in Emerald |
| Two-factor authentication | Included in Amethyst | Included in Ruby | Included in Emerald |
| 100 Gbps connectivity | Included in Amethyst | Included in Ruby | Included in Emerald |
| 2,000 Gbps DDoS protection | Included in Amethyst | Included in Ruby | Included in Emerald |
Amethyst
Ruby
Emerald
Not sure which business hosting plan is right for you?
We’re happy to help you find the perfect business hosting plan. Get in touch for honest advice without sales tactics or upsells.
Metrics
- Customer stories
37,537
Active customers
Enjoying our award-winning service.
- View our plans
271,680
Websites hosted
With ultra-fast performance and 100% uptime.
- Register a domain
101,009
Domains managed
Search for a domain or transfer yours to Krystal.
- Protecting the planet
100%
Renewably powered
Since 2017 from sources like sun, wind, and sea, with no corners cut.
Last updated: 24 May 2025 @ 08:00
100% PCI DSS compliant hosting
If your website handles credit card transactions, you'll likely need to be PCI DSS compliant and process payments in a secure hosting environment. All Krystal business hosting plans run on PCI-scan compliant servers, so you can take payments on your website following PCI Security Standards Council guidelines.
PCI compliance levels
There are four levels of PCI DSS compliance. They depend on how many credit card transactions you complete annually and how you handle them.
1
Compliance Level 1
Merchants that process over 6,000,000 Visa or MasterCard e-commerce transactions annually, or any merchant that has experienced a data breach where sensitive information was compromised on the server.
2
Compliance Level 2
Merchants that process between 1,000,000 and 6,000,000 Visa or MasterCard e-commerce transactions annually.
3
Compliance Level 3
Merchants that process between 20,000 and 1,000,000 Visa or MasterCard e-commerce transactions annually.
4
Compliance Level 4
Merchants that process fewer than 20,000 Visa or MasterCard e-commerce transactions annually.
Green energy
We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.
Green data centres
All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.
Green purpose
We work with key partners including Ecologi, veritree and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.
Green leadership
We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.
Join 37,537 happy clients running on our premium, planet-first B Corp web hosting
Join today for premium hosting that’s fair to you and the planet.
Have questions or want to talk hosting? Start a live chat or call our friendly, expert team on 020 8050 1337.
Our clients say we're Excellent
4.8 out of 5 based on 1,912 reviews
Business Hosting FAQs
The most-asked questions about our business hosting services and billing. Can’t find the answer? Check our Knowledge Base or drop us a line on .Exceptional support
1,510
Tickets
(last 7 days)
- 9 hours average resolution time
- 62% solved in first response
212
Calls
(last 7 days)
- 6 minutes average call duration time
- < 30 seconds hold time target
350
Live Chats
(last 7 days)
- 3 minutes average wait time
- 44 minutes average resolution time
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