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Krystal
ISPA Awards 3x Winner

Reliable, secure and ethical business hosting

Award-winning B Corp web hosting with industry-best performance, UK support and full PCI DSS compliance.

4.8 out of 5 based on 1,748 reviews

  • Emerald

    £19 /month

    The perfect starting point for small businesses and startups.

    Buy Emerald

    High performance

    • Unlimited sites hosted

    • Unlimited NVMe storage

    • Unlimited mailboxes

    • Unlimited bandwidth

    • Free SSL certificates

    • Free domain

    • Standard phone support

    Premium features

    • 4-hourly backups

    • PCI DSS scan compliant

    • Super low contention

    • Resource boost

  • Sapphire

    £37 /month

    Ideal for more complex websites with higher resource needs.

    Buy Sapphire

    Very High performance

    • Unlimited sites hosted

    • Unlimited NVMe storage

    • Unlimited mailboxes

    • Unlimited bandwidth

    • Free SSL certificates

    • Free domain

    Premium features

    • Emergency phone support

    • 4-hourly backups

    • PCI DSS scan compliant

    • Super low contention

    • Resource boost

  • Diamond

    £67 /month

    Excellent for demanding and popular websites that have a lot traffic.

    Buy Diamond

    Ultra performance

    • Unlimited sites hosted

    • Unlimited NVMe storage

    • Unlimited mailboxes

    • Unlimited bandwidth

    • Free SSL certificates

    • Free domain

    Premium features

    • Emergency phone support

    • 4-hourly backups

    • PCI DSS scan compliant

    • Super low contention

    • Resource boost

  • Tanzanite

    £97 /month

    The best choice for mission-critical websites with ultra-high traffic.

    Buy Tanzanite

    Extreme performance

    • Unlimited sites hosted

    • Unlimited NVMe storage

    • Unlimited mailboxes

    • Unlimited bandwidth

    • Free SSL certificates

    • Free domain

    Premium features

    • Emergency phone support

    • 4-hourly backups

    • PCI-DSS scan compliant

    • Super low contention

    • Resource boost

Efficient and sustainable

Hosting designed for your business

Built for e-commerce

Designed for demanding websites

Enjoy full PCI compliance and free SSL certificates through Let's Encrypt. Get unlimited bandwidth, email addresses, parked domains, subdomains and databases as standard. Install over 300 applications for free, including Magento.

Unlimited UK-based support

Talented cloud hosting specialists

Speak to passionate UK-based technologists who take pride in solving problems and keeping your business online. Reach them through tickets, live chats or phone calls. Get 24/7 emergency phone support on our larger business hosting packages.

Seamless migrations

A comfortable upgrade for your business

Keeping your site active is imperative to your business. We know this, so work closely with you to ensure a smooth transition. Your website will upgrade to our premium 100% green business hosting with minimum downtime or disruption.

State-of-the-art servers

Enterprise grade for ultimate performance

All our business hosting is powered by our own enterprise-grade Dell cloud servers with dual CPUs, LiteSpeed caching and Samsung battery-backed SSDs. You won't find better.

Safe and secure web hosting

Regular scanning and protection enabled

When it comes to security, we spare no expense. We regularly run virus and malware scans, patch and update our servers and protect them with both firewalls and CloudLinux. We also provide 2.0 Tbps of DDoS protection as standard.

60-day money-back guarantee

No-quibble refunds

We're confident you'll love Krystal, but if you're not entirely satisfied just let us know within 60 days. If we can't make you happy we'll refund you in full (minus domain costs, but you can transfer them away).

Bad hosting slowing you down?

It’s time to put your foot down. Accelerate into the fast lane with our Switch Credits initiative today.

Choose the plan for you

They all include award-winning UK support, flexibility to upgrade or downgrade, and our 60-day, no-quibble money-back guarantee.

Pagination

Emerald

Sapphire

Diamond

Details

£19 /month

The perfect starting point for small businesses and startups.

Buy now

£37 /month

Ideal for more complex websites with higher resource needs.

Buy now

£67 /month

Excellent for demanding and popular websites that have a lot traffic.

Buy now
Overview
WebsitesUnlimitedUnlimitedUnlimited
Premium NVMe storageUnlimitedUnlimitedUnlimited
BandwidthUnlimitedUnlimitedUnlimited
MailboxesUnlimitedUnlimitedUnlimited
MySQL/MariaDB databasesUnlimitedUnlimitedUnlimited
SubdomainsUnlimitedUnlimitedUnlimited
Snapshot backups4-hourly4-hourly4-hourly
Free 256-bit SSL certificatesUnlimitedUnlimitedUnlimited
PCI-DSS compliantIncluded in EmeraldIncluded in SapphireIncluded in Diamond
ISO 27001 accreditedIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Free domain (for life of plan)Included in EmeraldIncluded in SapphireIncluded in Diamond
Free 1-click installsIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Uptime guarantee99.99%99.99%99.99%
Technology
RAM6GB8GB12GB
CPU cores346
Processes75100150
Super low contentionIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Resource boostIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Support
Ticket supportIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Live chat supportIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Email supportIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Phone supportWeekdays 9:00-20:00Weekdays 9:00-20:00Weekdays 9:00-20:00
24/7 emergency phone supportNot included in EmeraldIncluded in SapphireIncluded in Diamond
Access
FTP/SFTPIncluded in EmeraldIncluded in SapphireIncluded in Diamond
SSHIncluded in EmeraldIncluded in SapphireIncluded in Diamond
WebDAVIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Online file managerIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Email
POP & IMAPIncluded in EmeraldIncluded in SapphireIncluded in Diamond
SMTPIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Forwarder emailsIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Catch-all emailsIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Auto-responder emailsIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Email aliasesIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Mailing listsIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Email/hour sending limit5,0005,0005,000
Software
phpMyAdminIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Remote MySQL accessIncluded in EmeraldIncluded in SapphireIncluded in Diamond
cPanelIncluded in EmeraldIncluded in SapphireIncluded in Diamond
PHPIncluded in EmeraldIncluded in SapphireIncluded in Diamond
GitIncluded in EmeraldIncluded in SapphireIncluded in Diamond
RubyIncluded in EmeraldIncluded in SapphireIncluded in Diamond
PerlIncluded in EmeraldIncluded in SapphireIncluded in Diamond
PythonIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Security
FirewallIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Real-time scanningIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Two-factor authenticationIncluded in EmeraldIncluded in SapphireIncluded in Diamond
100 Gbps connectivityIncluded in EmeraldIncluded in SapphireIncluded in Diamond
2,000 Gbps DDoS protectionIncluded in EmeraldIncluded in SapphireIncluded in Diamond
Pagination

Emerald

Sapphire

Diamond

Details

£19 /month

The perfect starting point for small businesses and startups.

Buy now

£37 /month

Ideal for more complex websites with higher resource needs.

Buy now

£67 /month

Excellent for demanding and popular websites that have a lot traffic.

Buy now

Not sure which plan is right for you?

We’re happy to help you find the perfect business hosting plan. Get in touch for honest advice without sales tactics or upsells.

020 8050 1337

Metrics

  • 35,867

    Active customers

    Enjoying our award-winning service.

    Customer stories
  • 258,384

    Websites hosted

    With ultra-fast performance and 100% uptime.

    View our plans
  • 95,192

    Domains managed

    Search for a domain or transfer yours to Krystal.

    Register a domain
  • 100%

    Renewably powered

    Since 2017 from sources like sun, wind, and sea, with no corners cut.

    Protecting the planet

Last updated: 12 Jun 2024 @ 08:07

100% PCI DSS compliant hosting

If your website handles credit card transactions, you'll likely need to be PCI DSS compliant and process payments in a secure hosting environment. All Krystal business hosting plans run on PCI-scan compliant servers, so you can take payments on your website following PCI Security Standards Council guidelines.

PCI compliance levels

There are four levels of PCI DSS compliance. They depend on how many credit card transactions you complete annually and how you handle them.

1

Compliance Level 1

Merchants that process over 6,000,000 Visa or MasterCard e-commerce transactions annually, or any merchant that has experienced a data breach where sensitive information was compromised on the server.

2

Compliance Level 2

Merchants that process between 1,000,000 and 6,000,000 Visa or MasterCard e-commerce transactions annually.

3

Compliance Level 3

Merchants that process between 20,000 and 1,000,000 Visa or MasterCard e-commerce transactions annually.

4

Compliance Level 4

Merchants that process fewer than 20,000 Visa or MasterCard e-commerce transactions annually.

100% green web hosting

Yes, we obsess over our tech. But we also protect our planet.

Green energy

We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

Green data centres

All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

Green purpose

We work with key partners including Ecologi, veritree and 1t.org to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

Green leadership

We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.

Join 35,867 happy clients running on our premium, planet-first B Corp web hosting

  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidston
  • Iceland
  • Independent
  • Daikin

Join today for premium hosting that’s fair to you and the planet.

Have questions or want to talk hosting? Start a live chat or call our friendly, expert team on 020 8050 1337.

Get started

Our clients say we're Excellent

4.8 out of 5 based on 1,748 reviews

View all reviews

  • Very reliable for business hosting

    Always great service from these guys. Their support is top-notch and you’re never waiting long for a response or a resolution. Same day responses, often within minutes, makes them a very reliable partner for business website hosting.

    David Kennett

    2023-05-10

    Read review
  • The gold standard in UK web hosting

    Over the past 5 years, their service has been nothing short of stellar. What really stands out, besides their unwavering tech support, is their commitment to being at the forefront of technology while holding strong to their eco principles.

    Dan T

    2023-07-24

    Read review
  • The best in the business, by far!

    I wish all hosting companies had the same level of service and care that Krystal do. Their systems work flawlessly and the odd occasion that there’s an issue they are always super responsive and extremely helpful.

    Joel Spencer

    2023-06-27

    Read review
  • One of the best companies I have ever used

    Their customer service is phenomenal. They are always so incredibly helpful and so prompt in their replies.

    Selina Westerman

    2023-05-25

    Read review
  • Well worth the money!

    I’ve been with Krystal since 2015, and have always been very impressed by the quality of their technical support. I’ve just had a problem with my email system, which they tracked down in a few hours, and at no extra charge, to an obscure fault in my Thunderbird email software.

    Kevin King

    2023-08-30

    Read review

Business Hosting FAQs

The most-asked questions about our business hosting services and billing. Can’t find the answer? Check our Knowledge Base or drop us a line on .

Exceptional support

Our award-winning support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.

1,367

Tickets

(last 7 days)

  • 7 hours average resolution time
  • 63% solved in first response

171

Calls

(last 7 days)

  • 5 minutes average call duration time
  • < 30 seconds hold time target

890

Live Chats

(last 7 days)

  • 6 minutes average wait time
  • 39 minutes average resolution time

Last updated: Today at 08:07

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