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We're on hand to handle your every need. We'll be delighted to help.

Search our Knowledge Base

We have an extensive collection of articles published on our official support website to help our clients solve the most common problems.

Getting in touch

Let’s find the right help for you

Pre-Sales Enquiries

Not sure which plan might be right for you, or looking to find out more information about specs or setup? That's what we're here for! Start a live chat or call us on 020 8050 1337.

Existing Clients

If you can't find what you're looking for on our dedicated Support Site then don't worry! That's what we're here for! Ticket, live chat, and phone support are available from your Client Area.

Raise a Support Ticket

Abuse and Copyright Issues

We take abuse very seriously. To report abuse please e-mail where we'll look into the report, take any action required, and respond back to you.

Report Abuse


Krystal is dedicated to providing the best service possible within the hosting industry. Please visit our complaints page to lodge a concern or complaint to help improve our service.

Lodge a Complaint

Discord Community

While not an official support channel, we have an active Krystal Discord community where members often help each other out, discuss a range of topics, and chat with our staff.

Join the Discord Community

Our Address

  • Krystal Hosting Ltd
  • 124 City Road
  • London
  • EC1V 2NX