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Legal

Third Party Processor List

Please see in the table below a list of all our External Third Parties who may process your data, subject to the controls listed in our Privacy Policy.

Last updated

30 Jan 2024

OverviewType of ServiceData Processed
Xero LimitedAccountancy SoftwareIdentity Data, Financial Data, Transaction Data.
MHA Larking GowenAccountantsIdentity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data.
Halo Service SolutionsAnalytics & CRMIdentity Data, Contact Data, Marketing and Communications Data and Transaction Data may be shared and collected where you have engaged with a part of the business which requires it, such as Krystal Enterprise Sales. When browsing our Enterprise pages we will also collect Technical Data and Usage Data.
MetricsCubeCloud based Data AnalyticsIdentity Data, Contact Data, Possible Financial Data, Transaction Data, Technical Data, Profile Data, Technical, Usage Data.
Microsoft OneDriveCloud based documentation software and file hostingIdentity Data, Contact Data, Profile Data.
Google (Analytics, Drive, Tag Manager; etc)Cloud based documentation software, storage & analyticalIdentity Data, Contact Data, Profile Data, Usage Data, Transaction Data, Technical Data. Aggregated Data in occasional instances on internally-shared documents and analytics tools.
MailChannels Corporation (MailChannels)Cloud Based Mail ServicesIdentity Data, Contact Data, Technical Data, and Usage Data. Any email message sent to or from a MailChannels enabled Krystal Hosting server used solely for the purpose of email screening, which may also include the email address of the sender and recipients, plus the sender's IP Address.
BunnyCDNContent Delivery NetworkIdentity Data, Contact Data, Technical Data.
Salesforce UKCRMIdentity Data, Contact Data, Profile Data, Transaction Data.
TrustpilotCustomer FeedbackIdentity Data, Contact Data.
Survey MonkeyData Gathering SoftwareIdentity Data, Contact Data, Technical Data, Profile Data when information is volunteered on that platform.
Enom Inc.Domain Name & SSL ServicesIdentity Data, Contact Data.
NetistrarDomain Name ServicesIdentity Data, Contact Data.
NominetDomain Name ServicesIdentity Data, Contact Data.
OpenSRSDomain Name ServicesIdentity Data, Contact Data.
Adobe (Adobe Sign)Electronic Document Signing/StorageIdentity Data, Contact Data, Technical Data. If legal documentation requires e-signatures.
PandaDoc IncElectronic Document Signing/StorageIdentity Data, Contact Data, Technical Data. If legal documentation requires e-signatures.
The Rocket Science Group LLC (MailChimp)Email ServiceIdentity Data, Contact Data, Marketing and Communications Data. Email campaign audience selection may also be based on client Profile Data (i.e. email all customers with Product 'X') or Contact Data (i.e. email all customers in Country 'Y').
Price Bailey LLPFinancial AuditorsIdentity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data.
MaxMind Inc.Fraud PreventionIdentity Data, Contact Data, Transaction Data, Technical Data. If fraud verification / prevention is required.
CloudFlareInfrastructure and Website SecurityIdentity Data, Financial Data, Contact Data, Transaction Data, Technical Data, Profile Data.
UttingsInsurance BrokersIdentity Data, Contact Data, Transaction Data.
Crisp IMLive Chat ServiceIdentity Data, Contact Data, Transaction Data, Technical Data, Profile Data, Usage Data. Financial Data, and other types of data not otherwise listed, may also be recorded should the customer happen to provide it during the live chat.
Slack IncLive Chat ServiceIdentity Data, Contact Data, Technical Data, Profile Data for internal messaging that might include customer name and email details for the purpose of support.
Simbiotik LimitedMarketing ServicesIdentity Data, Contact Data, Technical Data, Profile Data. Aggregated Data in occasional instances on analytics tools.
Infinit-OOutsourcing Support ServicesIdentity Data, Contact Data. Only Enterprise customers with dedicated 24/7 support requirements. Can be opted out.
GoCardlessPayment ProcessorIdentity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data. When payments are made using this software.
PayPalPayment ProcessorIdentity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data. When payments are made using this software.
StripePayment ProcessorIdentity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data. When payments are made using this software.
Mango Technologies Inc (ClickUp)Project Management SoftwareIdentity Data, Contact Data, Transaction Data rare instances of sharing for project management and internal internal improvements.
NextRoll, Inc (AdRoll)Retargeting / RemarketingIdentity Data, Contact Data, Profile Data, Usage Data, Transaction Data, Aggregated Data.
Taboola, Inc (AdRoll)Retargeting / RemarketingIdentity Data, Contact Data, Profile Data, Usage Data, Transaction Data, Aggregated Data limited to those using our krystalhosting.com site.
Crimtan Holdings Limited (Crimtan)Retargeting / Remarketing / Marketing servicesIdentity Data, Contact Data, Profile Data, Usage Data, Transaction Data, Aggregated Data.
Seed Publicity Ltd (Hello Seed)SEO and online marketing servicesIdentity Data, Contact Data, Transaction Data, Technical Data, Profile Data and Usage Data. Aggregated Data in occasional instances on analytics tools.
FacebookSocial MediaUsage Data, Technical Data.
LinkedInSocial MediaUsage Data, Technical Data.
TrusticoSSL/TLS Certificate ProviderIdentity Data, Financial Data, Contact Data, Transaction Data, Technical Data, Profile Data.
FULL Creative (AnswerConnect)Telephone Answering ServiceIdentity Data, Contact Data.
MoneyPennyTelephone Answering ServiceIdentity Data, Contact Data.