Last updated
31 Jul 2024
| Overview | Type of Service | Data Processed |
|---|---|---|
| Xero Limited | Accountancy Software | Identity Data, Financial Data, Transaction Data. |
| MHA Larking Gowen | Accountants | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data. |
| Halo Service Solutions | Analytics & CRM | Identity Data, Contact Data, Marketing and Communications Data and Transaction Data may be shared and collected where you have engaged with a part of the business which requires it, such as Krystal Managed Services Sales. When browsing our Managed Services pages we will also collect Technical Data and Usage Data. |
| MetricsCube | Cloud based Data Analytics | Identity Data, Contact Data, Possible Financial Data, Transaction Data, Technical Data, Profile Data, Technical, Usage Data. |
| Microsoft OneDrive | Cloud based documentation software and file hosting | Identity Data, Contact Data, Profile Data. |
| Google (Analytics, Drive, Tag Manager; etc) | Cloud based documentation software, storage & analytical | Identity Data, Contact Data, Profile Data, Usage Data, Transaction Data, Technical Data. Aggregated Data in occasional instances on internally-shared documents and analytics tools. |
| MailChannels Corporation (MailChannels) | Cloud Based Mail Services | Identity Data, Contact Data, Technical Data, and Usage Data. Any email message sent to or from a MailChannels enabled Krystal Hosting server used solely for the purpose of email screening, which may also include the email address of the sender and recipients, plus the sender's IP Address. |
| BunnyCDN | Content Delivery Network | Identity Data, Contact Data, Technical Data. |
| Trustpilot | Customer Feedback | Identity Data, Contact Data. |
| Duoventures (Simplesat) | Customer Feedback | Identity Data, Contact Data, Technical Data, Profile Data when information is volunteered on that platform. |
| Survey Monkey | Data Gathering Software | Identity Data, Contact Data, Technical Data, Profile Data when information is volunteered on that platform. |
| Enom Inc. | Domain Name & SSL Services | Identity Data, Contact Data. |
| Netistrar | Domain Name Services | Identity Data, Contact Data. |
| Nominet | Domain Name Services | Identity Data, Contact Data. |
| OpenSRS | Domain Name Services | Identity Data, Contact Data. |
| Adobe (Adobe Sign) | Electronic Document Signing/Storage | Identity Data, Contact Data, Technical Data. If legal documentation requires e-signatures. |
| PandaDoc Inc | Electronic Document Signing/Storage | Identity Data, Contact Data, Technical Data. If legal documentation requires e-signatures. |
| Campaign Monitor by Marigold | Email Service | Identity Data, Contact Data, Marketing and Communications Data. Email campaign audience selection may also be based on client Profile Data (i.e. email all customers with Product 'X') or Contact Data (i.e. email all customers in Country 'Y'). |
| Shaw Gibbs Ltd. | Financial Auditors | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data. |
| MaxMind Inc. | Fraud Prevention | Identity Data, Contact Data, Transaction Data, Technical Data. If fraud verification / prevention is required. |
| CloudFlare | Infrastructure and Website Security | Identity Data, Financial Data, Contact Data, Transaction Data, Technical Data, Profile Data. |
| Jensten Insurance Brokers (East) Ltd/One Broker | Insurance Brokers | Identity Data, Contact Data, Transaction Data. |
| Crisp IM | Live Chat Service | Identity Data, Contact Data, Transaction Data, Technical Data, Profile Data, Usage Data. Financial Data, and other types of data not otherwise listed, may also be recorded should the customer happen to provide it during the live chat. |
| Slack Inc | Live Chat Service | Identity Data, Contact Data, Technical Data, Profile Data for internal messaging that might include customer name and email details for the purpose of support. |
| Infinit-O | Outsourcing Support Services | Identity Data, Contact Data. Only Managed Services customers with dedicated 24/7 support requirements. Can be opted out. |
| GoCardless | Payment Processor | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data. When payments are made using this software. |
| PayPal | Payment Processor | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data. When payments are made using this software. |
| Stripe | Payment Processor | Identity Data, Contact Data, Financial Data, Transaction Data, Technical Data, Profile Data. When payments are made using this software. |
| Mango Technologies Inc (ClickUp) | Project Management Software | Identity Data, Contact Data, Transaction Data rare instances of sharing for project management and internal internal improvements. |
| NextRoll, Inc (AdRoll) | Retargeting / Remarketing | Identity Data, Contact Data, Profile Data, Usage Data, Transaction Data, Aggregated Data. |
| Social Media | Usage Data, Technical Data. | |
| Social Media | Usage Data, Technical Data. | |
| Trustico | SSL/TLS Certificate Provider | Identity Data, Financial Data, Contact Data, Transaction Data, Technical Data, Profile Data. |
| FULL Creative (AnswerConnect) | Telephone Answering Service | Identity Data, Contact Data. |
| MoneyPenny | Telephone Answering Service | Identity Data, Contact Data. |
| Hotjar Ltd | User Feedback Services | Technical Data and Usage Data |