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Non-Profit and Charity Hosting

Striking the right balance between cost and performance is vital for non-profits, especially when it comes to web hosting. With Krystal’s free charity hosting, you get award-winning performance and support that’s fair to you and the planet.

Free Charity Hosting

If you are a UK-registered charity, you can host your website on one of our Amethyst plans for free.

A home for your website

Powerful hosting in a convenient package

Our Amethyst plan hosts one website on 10GB of storage space, with all the features you need to effectively run your organisation. Install applications, set up mailboxes, and do more with your site.

Unlimited features

What you need in your hosting

Create as many mailboxes as you need, go viral without worrying about bandwidth limitations, and keep track of everything with unlimited MySQL/MariaDB databases. Your plan comes with everything you need for running a website.

Free add-ons

Safe and secure hosting for free

We provide SSL certificates for free, giving you added security. Snapshot backups every 24 hours are also included, with 31 snapshots saves to help you. And if you’re not sure how to build a website, your website builder is free and easy to use.

State-of-the-art servers

Enterprise grade for ultimate performance

All our web hosting is powered by our own proprietary enterprise-grade Dell cloud servers with dual CPUs, LiteSpeed caching and Samsung battery-backed SSDs. You won’t find better.

A support team like no other

UK-based hosting specialists

Our support staff are dedicated, passionate technologists who take pride in solving problems and keeping your business online. You can reach them quickly and easily through tickets, live chat or phone.

Join a growing community

Supporting UK charities

We currently host over 370 charities through our free charity hosting scheme. And all we ask in return is that you add a link back to the Krystal website.

Need more for your organisation?

If our Amethyst plan isn’t right for you, we’d be more than happy to find you the right plan for your needs, at a discounted rate. Our hosting covers a wide range of possibilities, from powerful business plans to incredibly fast servers.

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Business Hosting

PCI-compliant hosting for commercial success

With unlimited storage space and bandwidth, our business hosting packages are PCI-DSS compliant, ISO 27001 accredited, and come with snapshot backups taken every 4 hours, a free domain for the life of the plan, and 24/7 emergency phone support.

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Virtual Private Servers

Simple scalability with unbeatable performance

A VPS gives you the performance you need and the control you want. Choose your operating system, data centre, cPanel licence, and more in just a few clicks, then manage it yourself. Design your perfect platform, and scale up seamlessly when you need to.

Configure a VPS


Deploy instantly into the world’s best cloud

Katapult is our in-house cloud solution, designed to give you powerful performance for your applications. Deploy to our NVMe Linux cloud servers, scale up and down as needed, and build your infrastructure without worry.

Explore Katapult

100% green web hosting

Yes, we obsess over our tech. But we also protect our planet.

Green energy

We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

Green data centres

All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

Green purpose

We work with key partners including Ecologi, veritree and to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

Green leadership

We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.

Join today for premium hosting that’s fair to you and the planet.

Have questions or want to talk hosting? Start a live chat or call our friendly, expert team on 020 8050 1337.

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Our clients say we're Excellent

4.8 out of 5 based on 1,748 reviews

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  • Exceptional support

    Always fast and invariably solves the problem. Highly recommended!

    Anna Richards


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  • Excellent customer service as always

    I’ve been a Krystal customer for many years, and on the rare occasions I needed help with something, I’ve always had a prompt and satisfactory answer to my questions. Krystal set the bar when it comes to customer service and I’d be happy to recommend them to anyone that requires hosting solutions.

    Sam Gatt


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  • Krystal just do everything well

    Very well. Outstandingly well. Whether it be hosting, tech support, or domain-related, they are responsive and extremely competent. I have no intention of moving any of my domains or sites anywhere else.

    Allister Duncan


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  • I honestly can’t recommend Krystal enough

    I spoke to Steven in Support, who was helpful beyond my expectations, exploring various options with me and talking me through every step to upgrade my IT to make it as easy as possible. I honestly can't recommend Krystal enough if all their employees are as helpful as he has been!

    Tina Sood


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  • Great service

    Krystal are easily the best hosting service I have ever used. Great service, and an amazing turnaround time on queries and tickets. Real people who are helpful, friendly, and UK-based.

    Bazil Nesbitt


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Charity Hosting FAQs

The most-asked questions about our charity web hosting services and billing. Can’t find the answer? Check our Knowledge Base or drop us a line on .

Exceptional support

Our award-winning support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.



(last 7 days)

  • 7 hours average resolution time
  • 63% solved in first response



(last 7 days)

  • 5 minutes average call duration time
  • < 30 seconds hold time target


Live Chats

(last 7 days)

  • 6 minutes average wait time
  • 45 minutes average resolution time

Last updated: Today at 08:06

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