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Krystal
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Systems Engineer

We're the only B Corp certified UK public cloud provider powered 100% by renewable energy and more. Come and join us on this exciting journey and help make a difference.

Employment
Full time
Location
Remote
Salary
£38,000 to £48,000
Start date
ASAP

We’re looking for an experienced Systems Engineer to join our Infrastructure team, working at a 3rd line level to support and enhance our Linux-based hosting environment.

You’ll play a key role in keeping our hosting fleet stable, secure, and performing well, while helping to improve how we manage and operate our systems.

Key Responsibilities include:

  • Managing and maintaining Linux servers in a production hosting environment

  • Supporting and troubleshooting LAMP stack services (Apache, MySQL/MariaDB, PHP)

  • Performing routine maintenance, patching, and system updates

  • Monitoring systems and responding to alerts and incidents

  • Acting as a 3rd line escalation point for the Support team

  • Investigating root causes and implementing long-term fixes

  • Using automation and scripting to improve efficiency and consistency

  • Contribute to knowledge base articles, runbooks, and operational documentation.

Other Requirements:

  • Based in the UK with the right to work.

  • Participation in on-call rotations

Essential requirements

  • Strong experience as a Linux Systems Administrator in a hosting environment
  • Confident operating at a 3rd line / senior technical level
  • Solid, hands-on experience with the LAMP stack (essential)
  • Experience with cPanel/WHM
  • Strong troubleshooting and problem-solving skills
  • Comfortable working with monitoring tools and alerting systems, such as Prometheus/Grafana

Highly desirable experience

  • Exposure to automation or configuration management tools, such as Terraform and Ansible
  • Scripting/automation experience (Bash, Python).

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