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ISPA Awards 3x Winner

The future of managed WordPress hosting

Expert management. State-of-the-art dashboard. Bespoke, optimised platform. This is managed WordPress hosting done differently. Start today with a 30-day free trial.

4.8 out of 5 based on 1,748 reviews

  • Personal


    • 1 WordPress siteUpgradable to 5
    • 20,000 visits
    • 5GB SSD storage
    • Daily backupsUpgradable to hourly
    Get started
  • Business 1


    • 1 WordPress siteUpgradable to 5
    • 50,000 visits
    • 10GB SSD storage
    • Hourly backups
    • 100GB CDN
    Get started
  • Business 2


    • 1 WordPress siteUpgradable to 5
    • 250,000 visits
    • 20GB SSD storage
    • Hourly backups
    • 200GB CDN
    Get started
  • Business 3


    • 1 WordPress siteUpgradable to 5
    • 1,000,000 visits
    • 30GB SSD storage
    • Hourly backups
    • 300GB CDN
    Get started
  • Business 4


    • 1 WordPress siteUpgradable to 5
    • 2,500,000 visits
    • 40GB SSD storage
    • Hourly backups
    • 600GB CDN
    Get started
  • Business 5


    • 1 WordPress siteUpgradable to 5
    • 10,000,000 visits
    • 50GB SSD storage
    • Hourly backups
    • 2000GB CDN
    Get started
  • Agency 1


    • 5 WordPress sitesUpgradable to 10
    • 50,000 visits
    • 50GB SSD storage
    • Daily backupsUpgradable to hourly
    • 200GB CDN
    Get started
  • Agency 2


    • 10 WordPress sitesUpgradable to Unlimited
    • 250,000 visits
    • 100GB SSD storage
    • Daily backupsUpgradable to hourly
    • 300GB CDN
    Get started
  • Agency 3


    • 25 WordPress sitesUpgradable to Unlimited
    • 1,000,000 visits
    • 150GB SSD storage
    • Daily backupsUpgradable to hourly
    • 600GB CDN
    Get started
  • Agency 4


    • 25 WordPress sitesUpgradable to Unlimited
    • 2,500,000 visits
    • 200GB SSD storage
    • Daily backupsUpgradable to hourly
    • 1200GB CDN
    Get started
  • Agency 5


    • 25 WordPress sitesUpgradable to Unlimited
    • 10,000,000 visits
    • 250GB SSD storage
    • Daily backupsUpgradable to hourly
    • 4000GB CDN
    Get started
  • Enterprise

    Starting from£1,000

    We host enterprise clients of all sizes.

    If you’re looking for something special, we can tailor a package to fit your requirements.

    Contact sales

Expert management. Exceptional performance.

WordPress hosting crafted to your needs

We’ve spared no expense to create the best managed WordPress hosting for you and the planet.

Industry-leading Onyx platform

Built to enhance WordPress performance

We created Onyx to be a fully optimised WordPress hosting solution. Enjoy instant deployment, convenient editing and customisable caching for lightning-fast response times around the world.

Talented WordPress hosting specialists

A support team like no other

Our award-winning WordPress wizards take pride in solving problems and keeping your website performing at its best. You can reach them quickly and easily through tickets, live chat or phone.

An easy upgrade to Onyx

Smooth, stress-free migration

Enjoy a seamless transition from your previous hosting company, whether they’re using cPanel, Plesk or their own system. Your websites will move onto our 100% green Onyx platform with minimum disruption.

State-of-the-art servers

Enterprise-grade for ultimate performance

All our managed WordPress hosting is powered by our own proprietary enterprise-grade Dell cloud servers with dual CPUs, LiteSpeed caching and Samsung battery-backed SSDs. You won’t find better.

Safe and secure

Regular scanning, protection, and backups

When it comes to security, we spare no expense. We regularly run virus and malware scans, patch and update our servers and protect them with firewalls and CloudLinux. We also provide 2.0 Tbps of DDoS protection as standard.

30-day free trial

Try it and love it with no obligation

Each Onyx plan comes with a 30-day FREE trial. Just migrate your WordPress site over, test it on our staging platform and see how its performance improves. Not happy? Simply cancel the trial!

Need email addresses? We've got you.

Onyx doesn’t come with an email platform, but we have a convenient email add-on. Create unlimited mailboxes and forwarders for each domain, with 10GB of disk space for all your mailboxes and a powerful SpamExperts filter. Just £5 a month, £50 a year, or £90 every two years!

Bad hosting slowing you down?

It’s time to put your foot down. Accelerate into the fast lane with our Switch Credits initiative today.


  • 35,869

    Active customers

    Enjoying our award-winning service.

    Customer stories
  • 258,465

    Websites hosted

    With ultra-fast performance and 100% uptime.

    View our plans
  • 95,195

    Domains managed

    Search for a domain or transfer yours to Krystal.

    Register a domain
  • 100%

    Renewably powered

    Since 2017 from sources like sun, wind, and sea, with no corners cut.

    Protecting the planet

Last updated: 14 Jun 2024 @ 08:06

Top-tier performance

Fast and powerful WordPress hosting

We asked Review Signal to test our platform against some of the biggest names in WordPress hosting. The facts speak for themselves.

Average response times

  • Krystal

    1.94 seconds

  • GreenGeeks

    2.04 seconds

  • Pressable

    2.33 seconds


    3.58 seconds

Comparing a Business 1 Onyx plan against the competition in a LoadStorm test of, on average, 470,000 requests. See further details on Review Signal's. $25-50/Month WordPress Hosting Performance Benchmarks 2023.

100% green web hosting

Yes, we obsess over our tech. But we also protect our planet.

Green energy

We use Ecotricity for our power, the first company in the UK to offer true 100% renewable energy.

Green data centres

All power consumed at our data centres comes from 100% renewable sources. All centres have achieved a PUE (Power Usage Effectiveness) rating of at least 1.2.

Green purpose

We work with key partners including Ecologi, veritree and to create a path to a cleaner future. We balance profit with purpose and are a Certified B Corp.

Green leadership

We work as a beacon for positive change, so we help our staff go green by offsetting their lifetime carbon footprint, and encourage our industry to adopt a planet-first approach.

Advanced WordPress management made easy

With intuitive controls and an easy-to-use interface, your Onyx dashboard powers all your WordPress projects in one place.

Join 35,869 happy clients running on our premium, planet-first B Corp web hosting

  • Nike
  • NHS
  • Cadbury
  • Financial Times
  • Cath Kidston
  • Iceland
  • Independent
  • Daikin

Join today for premium hosting that’s fair to you and the planet.

Have questions or want to talk hosting? Start a live chat or call our friendly, expert team on 020 8050 1337.

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Our clients say we're Excellent

4.8 out of 5 based on 1,748 reviews

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  • The gold standard in UK web hosting

    Over the past 5 years, their service has been nothing short of stellar. What really stands out, besides their unwavering tech support, is their commitment to being at the forefront of technology while holding strong to their eco principles.

    Dan T


    Read review
  • Excellent customer service

    I had a few small business websites that I needed to migrate from from another host (which was slow and more expensive), and they helped me with step-by-step instructions after I struggled with it, and then helped me to troubleshoot errors on the other migrations I tried by myself. Absolutely great customer service!

    Dave Man


    Read review
  • Well worth the money!

    I’ve been with Krystal since 2015, and have always been very impressed by the quality of their technical support. I’ve just had a problem with my email system, which they tracked down in a few hours, and at no extra charge, to an obscure fault in my Thunderbird email software.

    Kevin King


    Read review
  • By far the best hosting service provider

    Krystal is the best hosting service provider I have come across. My website is always up and running smoothly, and I have received nothing but positive feedback about the speed and performance of my website, which I attribute to Krystal’s top-of-the-line hosting services.

    Patrick O’Neill


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  • I honestly can’t recommend Krystal enough

    I spoke to Steven in Support, who was helpful beyond my expectations, exploring various options with me and talking me through every step to upgrade my IT to make it as easy as possible. I honestly can't recommend Krystal enough if all their employees are as helpful as he has been!

    Tina Sood


    Read review

Managed WordPress FAQs

The most-asked questions about our managed wordpress hosting services and billing. Can’t find the answer? Check our Knowledge Base or drop us a line on .

Exceptional support

Our award-winning support team are gifted problem solvers. Get in touch for fast, effective and honest responses that genuinely help.



(last 7 days)

  • 7 hours average resolution time
  • 63% solved in first response



(last 7 days)

  • 5 minutes average call duration time
  • < 30 seconds hold time target


Live Chats

(last 7 days)

  • 6 minutes average wait time
  • 45 minutes average resolution time

Last updated: Today at 08:06

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